We make it easy for you to send boxes
Please read through the most frequently asked questions, our customers ask us about. From shipping times to tracking boxes to how the boxes should be packed.
We are always here to help you. So here's a very good tip. When looking for the answer on this page.... Hold down "Control (CTRL)" and then the "F" button and a very small search box will appear. Then type in a "KEY" word that you are looking for... i.e. tracking or time (like tracking number or time it takes for delivery) and it will bring you to anything on the page associated with the key word you just typed.
- How much is the cost to ship one Balikbayan Box?
- Is there a cost for the Balikbayan Box itself?
- Are there any places in the Philippines that you can't ship to?
- What is the best tape to use to wrap the balikbayan boxes with?
- Can I use saran tape to wrap around my boxes?
- Why can't I ship auto engine or motorcyle parts?
- Can I ship tools like for the home and cars?
- What happens in the event that my Balikbayan Box should get lost?
- Can I still send documents or other high value or sensitive items?
- Besides the tape that I use are the boxes secured another way?
- When do you ship balikbayan boxes to the Philippines?
- Is there a minimum number of boxes I need to send?
- Is there a discount for sending more than 5 or 10 boxes?
- How do I know whether the TV I will send has the right power supply?
- Can I send computers or other electronic items in the Balikbayan Boxes?
- Do you have an example of a label and how it should be written?
- What information should I write on the outside of my Balikbayan Box?
- How much is the cost to ship one Balikbayan Box
- It will depend where in Oklahoma you live. Give us a call or text for a definite price.
- Is there a cost for the Balikbayan Box itself?
- No extra charge for the box. The price is included in the cost of shipping the Balikbayan Box.
- Are there any places in the Philippines that you can't ship to?
- Only a very few. These mainly include hard to reach areas that can not be reach. Contact us if you have any doubts.
- What is the best tape to use to wrap the balikbayan boxes with?
- Clear or tan colored 3mil thick tape is the best. They hardly warped or come undone. We don't recommned cloth tape or duct tape. Over the seam of the boxes where the edges connect on top of the Balikbayan Box, we do recommend you apply black or dark tape so that your items can not be seen.
- Can I use saran tape to wrap around my boxes?
- We highly discourage it. The main reason is that it tears very easily. We write the invoice number on the outside for easy tracking and accountability. When it is written over the saran tape and it tears, the numbers are sometimes taken off, thus it delays the arrival of your boxes. Also please do not apply ROPE around your balikbayan box, it tears up the other balikbayan boxes.
- Why can't I ship auto engine or motorcyle parts?
- Due to customs regulations and rules. Engine internal parts and motorcyle parts cannot be shipped to the Philippines. When the boxes arrive at the central port in Manila, they are scanned for contraband and illegal or hazardous items. When one is found, it jeopardizes the entire shipment and will delay the entire shipment and can lead to the boxes being opened by custom agents to inspect for possible contraband or illegal items. Please don't delay the entire shipment of everyone else because you wanted to send your cousin a piston or camshaft or engine block.
- Can I ship tools like for the home and cars?
- Yes absolutely! Most Filipinos do. Send tools from Home Depot, Lowes, Walmart, Harbor Freight Tools. We do not recommend and highly discourage you from sending tools that are of high value. For example do not send $1000 Sears Craftsman or Kobalt Laser guided Power Miters with Bluetooth technology. Remember these are Balikbayan Boxes. While they are handled as carefully as possible, they are loaded on top of each other, compressing Electric equipment, especially fragile ones are not the best time to try out how tough they are. We will guarantee the delivery, but if your electric items do not function, we will not be held liable.
- What happens in the event that my Balikbayan Box should get lost?
- We will reimburse you for the cost of sending your balikbayan box. We have never had a box that has never been delivered. All of our boxes, has always...been delivered. But if some unfortunate event that your box is lost and is not delivered, you will be reimbursed for the cost of sending the box. That is the reason we do not recommend sending high value items. We will not be liable to reimburse you for a $1000 laptop that was sent inside the box and when it arrived in the Philippines, it does not function.
- Can I still send documents or other high value or sensitive items?
- Yes. Remember it is your decision if you send it in the box. But again we highly caution you not to send it, due to the Balikbayan boxes being stacked and handled.
- Besides the tape that I use are the boxes secured another way?
- Yes every Balikbayan box are also banded to prevent pilferage and any attempts to open it. Take a look a our pictures gallery and you will see as they are being banded and after the boxes are banded for extra security. So you do not need to apply any rope or other binding around your Balikbayan Boxes.
- When do you ship balikbayan boxes to the Philippines?
- We normally have a shipment every month, usually during the middle of the month. Kindly contact us for the exact shipment dates.
- Is there a minimum number of boxes I need to send?
- We have no minimum or maximum number of boxes. Some customers send every month, some send once a year, some send 10 at a time. When you are ready to send, we'll be there for you.
- Is there a discount for sending more than 5 or 10 boxes?
- There are no discounts for shipping more. The price per box that we offer is the best in the entire state and is very fair, competitive and set at the lowest rate possible. We have never had a price increase and do not forsee any in the future.
- How do I know whether the TV I will send has the right power supply?
- Most TVs sold today has "Multi-Voltage" capability. Best way to tell is to look at the back of the TV. In fact look at your very own TV. Take a look right close to the cable or the sticker on the back. It will say either 110v-120v or 110v-240v. If you see something that looks close to that, where it will be somewhere between 110v-240v, then you know your TV will automatically adapt to the correct power voltage and you do not need to buy a transformer or voltage regulator. Or have the local neighbor jury rig it. And if you are still not sure, if the TV that you are looking at is Multi-Voltage, call or email me and I will gladly research it for you. It's a customer service that we provide.
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- Can I send computers or other electronic items in the Balikbayan Boxes?
- Yes you can, but we highly discourage it. Keep in mind that computers and other electronic items by their nature are very sensitive equipment. For example if your laptop should fall off the edge of your table, it will probably be okay...but the inside just got a nice little shocker. Too many of those is not good at all. That's just something that you want to keep in mind. But if you still want to send it, that's up to you.
- Do you have an example of a label and how it should be written?
Balikbayan Boxes 
Printed on paper is best- What information should I write on the outside of my Balikbayan Box?
- Our Goal is to make sure your Balikbayan Boxes are delivered timely and to the right person. You can help us achieve that goal by making sure the information written on the box is correct and readable. It is important that you also include a very good phone number in the Philippines to the person who the box is addressed to on the box. We will not just leave it at the front door. We will call before delivery to make sure the person is home. So if the address is not correct, if the person on the box is not there, if the person can't be reached because the phone number is wrong...then it will just delay the delivery. And please do not use a nickname on the Label and then the name on the Balikbayan box is different too. For example... If on the invoice the name is Juliet, don't put Juju on the Box. Or if the name on the invoice is John Balikbayan, please don't write on the box C/O Angel Balut. If just causes confusion. If you are not sure what to write, please ask. Remember...it's better to do it right the first time, than try to figure out, what happened to the box. While it is okay to simply just write the address on the box, a label if best. This prevents anyone from misreading the addresses. Below are a few pictures that might help you out. Let's work together and get your boxes to your love ones in a timely manner.
Balikbayan Boxes 
We write the invoice on the outside, to track your boxes. 
Labels with phone numbers are the best to use.
Clear tape used for best wrapping.Well that's it for now, Folks!!! If there's any questions not addressed here, feel free to let me know. If you are thinking about it, I'm sure that others are too and I'd like to post it on here. The more your know, the better and more comfortable you'll feel doing business with us.
There is no such thing, as a stupid question.
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